PRIVACY STATEMENT

IMPORTANT - PLEASE READ CAREFULLY

This Privacy Statement explains how we collect, store and use personal data about you when you access our Website, shop with us or otherwise provide your personal data to us.

By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy statement in its entirety. If you do not agree to this privacy statement in its entirety, you should not use this Website or provide us with your personal data.

 

What information do we collect about you?

We may collect the following information about you:

  • Name, date of birth and gender;

  • Phone and e-mail details;

  • Billing and delivery address;

  • Payment details;

  • User name and password;

  • Complaints records;

  • Where you place an order or shop with us;

  • Time and date of purchase;

  • Time and date of Website access;

  • Communication and shopping preferences;

  • Browsing and shopping activities

 

What do we do with the information we collect?

We may collect, store and process your personal data:

  • To make this Website available to you;

  • To maintain and operate any registered account that you hold with us;

  • To inform you of important updates related to an order you have placed or a product you have purchased;

  • To provide you with content or offers’ which are tailored to your individual tastes;

  • To verify your identity;

  • To contact you (including by post, SMS and e-mail) about promotional offers and products and services which we think may interest you;

  • For customer satisfaction and market research purposes;

  • For responding to your queries or requests;

 

How do I pay for the items in my shopping bag?

Select 'View bag' from the top right hand corner of your screen. You will see a summary of the items you have added to your bag. You can make changes to your order at this stage if you wish.

Once you are ready to check out, you will be asked sign into your account if you have previously placed an order. If this is your first order you will be asked to create an account.

Follow the instructions to choose your delivery options, billing details and make a secure payment.

 

What types of payments do you accept?

Currently we accept payment through Visa and MasterCard debit cards, and PayPal. All payments are secure. Please note that we would never contact you to make payment into a bank account.